[accordion title=”Frequently Asked Questions”]
[accordion-item title=”How does itrsneaker work?”]
mission has been to ensure a safe and trustworthy marketplace for all. We constantly strive on providing amazing customer service 7-days a week, competitive market prices & INSTANT SHIPPING or PICKUP for select items.
All while guaranteeing our customers the piece of mind that with every purchase, they’ll be receiving 100% Authentic and Brand New item(s) in a timely manner, everytime!
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[accordion-item title=”Does itrsneaker accept Returns or Exchanges?”]
Here at itrsneaker we want you to be happy with your purchase and experience. We’re committed to your complete satisfaction with our service.
Returns & Exchanges are eligible within 7 days of the orders delivery. Item(s) ordered must meet all of the following requirements to qualify.
1) Must still have our SS Authenticity Tag attached & not tampered with.
2) Must still be in Brand New condition. Not worn, tried on or damaged.
3) Must still have the original box, papers, inserts &/or accessories.
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[accordion-item title=”When will my order ship?”]
Once your order has been authenticated, tagged & shipped by our experts, you will be automatically emailed/texted tracking info.
Ships to us first for verification. Delivery within 4-12 business days.
*Excludes weekends & holidays*
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[accordion-item title=”Where is my order?”]
We will send you the logistics tracking number as soon as we fulfill the order, and you can also check it on the “Order Tracking” page in the future
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[accordion-item title=”When will you Re-Stock items?”]
We usually restock within 7-30 days of being out of stock
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